SOTA: School of the Arts Singapore

Summary of Job
The School is looking for a Front Desk Executive to act as the first point of contact for parents and students. The staff will report to the Manager, Office of Student Affairs, and is responsible for Student Life matters under Office of Student Affairs. This will cover all aspects of Student Life, including front desk services and student services.


Major Job Responsibilities
Front Desk Service:
  • Attend to phone calls enquiries in a professional manner and transfer calls to the appropriate individuals, or departments, and taking messages where required
  • Manage the Short Term Absence from School applications and follow up with parents/students
  • Manage lift pass applications; track and monitor return by students
  • Mark and submit daily students' attendance, including exams' attendance
  • Receive deliveries, sort and distribute incoming mails/ parcels
  • Verify and issue early release slip to students
  • Perform cashier duty, generate receipt and ensure accurate end of day settlement
  • Manage the loan of school uniforms and/or blazers to students
  • Administer the sick bay and attend to sick students
  • Handle lost and found items, cash and valuables
  • Support any other operations and front counter duties

Student Services:
  • Schedule and administer health checks, dental checks, HPV vaccination and NRIC registration for students
  • Print progress report; mid-year and end-of-year
  • Prepare and update class lists for the class attendance folders
  • Ensure first aid items are replenished and procured regularly

Others:
  • Involve in the school events, e.g. Open Symposium, Open House, Awards Day, CPEP, etc
  • Assist other team members in their job areas when required
  • Perform other work-related duties assigned by the Manager or school management

Job requirements

  • Diploma or equivalent, in any discipline
  • At least 2 years of relevant experience in front line operations and counter duties
  • Confident with a pleasant disposition and well groomed
  • Good communication and interpersonal skills
  • Ability to work under pressure
  • Reporting hours: Monday to Friday, 7.30am to 5pm

Interested applicants please email updated curriculum vitae to [email protected].
Please indicate the position title you are applying for in the subject field of the email. We regret that only short listed candidates will be notified.