SOTA: School of the Arts Singapore
Summary of Job

He/she will be responsible for school-wide IT Infrastructure that covers the servers, networks, cloud applications, and endpoints. He/she will be modernising the infrastructure to drive the adoption of advanced technologies to bring more excellent value to SOTA. In addition, as an Executive/Senior Executive, you are expected to assist in resources and budget planning.

Major Job Responsibilities

  • Involvement in IT infrastructure design, installation, and operations management of the school-wide IT infrastructure systems. 

  • Manage and ensure IT-managed service vendors are performing based on the SLA and achieving project milestones

  • Provide solution and guidance expertise to support the functional and technical design/change in the area of network, security and system control features. 

  • Design and implement plans to make sure servers and network structures meet business needs and scale up for future requirements. 

  • Perform a wide range of servers and network administration duties, including installation, debugging, maintenance, upgrades and general support for the router, firewall, switches, etc

  • Prepare and maintain operational procedures and documentation

  • Part of the Business Continuity Planning and Disaster Recovery Team

  • Assist in planning for department budget and resource allocation

  • Review opportunities to apply new technologies to drive continuous improvement in the IT Infrastructure space that add values to SOTA

  • Explore and manage online platforms and technologies tools to support teaching and learning, such as ManageBac, Turnitin, ASC Timetabling, etc

  • Provide after-hour support for Infrastructure related emergencies as well as occasional weekend maintenance.

  • Manage and maintain SSOE laptops, MOE IAMS and SLS accounts, School COCKPIT and any other MOE-related issues.

Job Requirement

  • Diploma / Degree in Information Technology, Computer Studies, or a similar discipline.

  • IT Certifications such as ITIL/MCSE

  • Preferably at least 3 years of experience in infrastructure/servers support, preferably in an education institution

  • Strong working knowledge and ability to apply architecture concepts, frameworks and methodologies to projects

  • A strong understanding of Microsoft Windows Servers/VMWare/Network Infrastructure is a must

  • Good interpersonal communication, problem-solving and analytical skills.

  • Good writing skills

  • Able to work as a team.

Interested applicants please email updated curriculum vitae to [email protected]. Please indicate the position title you are applying for in the subject field of the email.

We regret that only shortlisted candidates will be notified.