Summary of Job
He/she will be responsible for school-wide IT Infrastructure, which includes servers, networks, cloud applications, and endpoints. He/she will modernise the infrastructure to drive the adoption of advanced technologies and bring more excellent value to SOTA. In addition, as an Executive/Senior Executive, you are expected to assist in resource and budget planning.
Major Job Responsibilities
● Involvement in IT infrastructure design, installation, and operations management of the school-wide IT infrastructure systems.
● Manage and ensure IT-managed service vendors are performing based on the SLA and achieving project milestones
● Provide solution and guidance expertise to support the functional and technical design/change in the area of network, security and system control features.
● Design and implement plans to make sure servers and network structures meet business needs and scale up for future requirements.
● Perform a wide range of servers and network administration duties, including installation, debugging, maintenance, upgrades and general support for the router, firewall, switches, etc
● Prepare and maintain operational procedures and documentation
● Part of the Business Continuity Planning and Disaster Recovery Team
● Assist in planning for department budget and resource allocation
● Review opportunities to apply new technologies to drive continuous improvement in the IT Infrastructure space that adds value to SOTA
● Explore and manage online platforms and technology tools to support teaching and learning, such as ManageBac, Turnitin, ASC Timetabling, etc
● Provide after-hour support for Infrastructure-related emergencies as well as occasional weekend maintenance.
● Manage and maintain SSOE laptops, MOE IAMS and SLS accounts, School COCKPIT and any other MOE-related issues.
Job Requirements (Education, Experience and Knowledge/Skills)
● Diploma / Degree in Information Technology, Computer Studies, or a similar discipline.
● IT Certifications such as ITIL/MCSE/Cisco
● Preferably at least 3 years of experience in infrastructure/server support, preferably in an education institution
● Strong working knowledge and ability to apply architecture concepts, frameworks and methodologies to projects
● A strong understanding of Microsoft Windows Servers/VMWare/Network Infrastructure is a must
● Good interpersonal communication, problem-solving and analytical skills.
● Good writing skills
● Able to work as a team.
Interested applicants please email updated curriculum vitae to
[email protected]. Please indicate the position title you are applying for in the subject field of the email.
We regret that only shortlisted candidates will be notified.